Website + Booking system2024–2025

Automated booking that syncs with the van schedule

A plumbing and gas trades business was starting from scratch and needed everything — website, booking system, local SEO, and a way to manage jobs without drowning in admin while the owner was out on calls.

The problem

Starting a plumbing business means competing against established operators who already dominate local search. The owner had no online presence, no booking system, and no way for customers to find or contact the business online. Every job was coming through personal referrals.

He needed a system that could take bookings while he was on a job, sync with his calendar so he didn't double-book, and rank for plumbing search terms across the suburbs he serviced — all without requiring him to sit at a computer.

What we built

A full-stack website with automated booking, Microsoft 365 calendar synchronisation, and local SEO targeting 25 suburbs.

Automated booking system

Customers book directly through the website. The system checks real-time availability against the owner's Microsoft 365 calendar, prevents double-booking, and sends confirmation emails automatically. Two-way sync means a booking made on the phone also blocks the website.

25-suburb SEO coverage

Location-specific content for each service area across the business's full territory. Server-side schema markup, dynamic sitemap generation, and Core Web Vitals optimisation.

Admin dashboard

Job tracking, customer follow-up for reviews, booking oversight, and performance metrics. The owner can see everything from his phone between jobs without logging into multiple systems.

Sanity CMS

Headless content management allowing service descriptions, suburb pages, and blog content to be updated without touching code.

The outcome

0Suburbs with dedicated SEO pages

0-wayCalendar sync with Microsoft 365

0Double-bookings since launch

0%Digital presence from nothing

The business went from zero online presence to ranking for plumbing keywords across 25 suburbs. The automated booking system handles enquiries while the owner is on the tools. Customers book, the calendar syncs, confirmations go out — and the owner checks his phone at the end of the day to see what's been scheduled. The admin system tracks every job and prompts review requests to build social proof.

“The website he built is a game-changer. The automated booking system that syncs with my calendar has saved me hours of back-and-forth with customers. We're already ranking for the top plumbing keywords across the region.”

Owner

Plumbing & gas

Built with

ReactTypeScriptExpressPostgreSQLSanity CMSMicrosoft Graph APIGoogle Maps APIGoogle Analytics 4

Next project

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